CORONAVIRUS: MSU BENEFIT RESOURCES

As the situation and details regarding the coronavirus and its impact continue to unfold and change, we want to make sure you're aware of various benefit-related resources to help you and your family.

Health Care Resources

Virtual visits with your physician or telemedicine options are available so you can receive medical or behavioral health help while minimizing exposure to potentially contagious viruses. Please note: some of these options are temporary updates and are for medical care only. You may use these services for ALL medical needs, not just those related to the coronavirus.

MSU Health Plan Enrollee Type Medical and Behavioral Health Virtual Visit with Your Physician Info Telemedicine Availability

Employees covered by Blue Cross Blue Shield of Michigan (BCBSM) Community Blue or Blue Care Network (BCN)

Covered with no co-pay1

Check with your physician to ensure they have the capability to provide virtual visits.

Available through the Teladoc app with no co-pay. Learn how to enroll in Teladoc.

Nurse Call Lines (free to use):

  • BCBSM Call Line: 1-800-755-2583
  • BCN Call Line: 1-855-624-5214

Employees covered by BCBSM Consumer Driven Health Plan (CDHP)

After deductible is met, covered with no co-pay.

Check with your physician to ensure they have the capability to provide virtual visits.

Available through the Teladoc app - after deductible is met, covered with no co-pay. Learn how to enroll in Teladoc.

Nurse Call Lines (free to use):

  • BCBSM Call Line: 1-800-755-2583
  • BCN Call Line: 1-855-624-5214
 

International employees covered by Cigna Global Health Advantage (CGHA)

 

Covered with no co-pay2

Check with your physician to ensure they have the capability to provide virtual visits.

Call the global service center (24/7/365) by using the number on your Cigna ID card to verify accessibility.
Graduate Assistants covered by Blue Care Network (BCN)

Covered with no co-pay1

Check with your physician to ensure they have the capability to provide virtual visits.

Available through BCBSM Online Visits app with no co-pay.

View the BCBSM Online Visits App Flier or BCBSM Online Visits App FAQS Flier for more info. After you download the app, enter service code MSUBCBSM.

Nurse Call Lines (free to use):

  • BCBSM Call Line: 1-800-755-2583
  • BCN Call Line: 1-855-624-5214
Undergraduate Students covered by Blue Care Network (BCN)

Covered with no co-pay1

Check with your physician to ensure they have the capability to provide virtual visits.

Available through BCBSM Online Visits app with no co-pay.

View the BCBSM Online Visits App Flier or BCBSM Online Visits App FAQS Flier for more info.

Nurse Call Lines (free to use):

  • BCBSM Call Line: 1-800-755-2583
  • BCN Call Line: 1-855-624-5214
Retirees covered by Blue Cross Blue Shield of Michigan (BCBSM) Community Blue, Blue Care Network (BCN) or BCBSM Traditional or BCBSM Transitional

Covered with no co-pay1

Check with your physician to ensure they have the capability to provide virtual visits.

Nurse Call Lines (free to use):

  • BCBSM Call Line: 1-800-755-2583
  • BCN Call Line: 1-855-624-5214

1 Waiving of medical and behavioral health virtual/online visit co-pays is temporary through June 30, 2020.

2Waiving of medical virtual/online visit co-pays is temporary through May 31, 2020.

Prescription Benefit Resources

As updates regarding the coronavirus develop, refilling medications is a wise precaution. MSU's prescription drug plan is administered through CVS Caremark, and MSU Pharmacy on campus is a CVS-preferred pharmacy. They want to ensure you have access to needed medications, including in emergency situations. To help you and your family during this outbreak, please review the Coronavirus Resources for Prescriptions .