Browser Compatibility

Below are the constraints for the various browsers that are supported for the EBS Portal and HR/Payroll tiles.


Enterprise Mode

Relevant for: Internet Explorer

Enterprise Mode forces the user's browser to work in Internet Explorer 8 mode, and therefore is not supported. Employees can recognize when they have Enterprise Mode by looking for the following icon.

 Example of Enterprise Mode icon in URL bar

[ Network Administrators : Please see the directions from Microsoft TechNet to reverse this setting or add the EBS Portal to the exceptions list.]

Private Browsing

Relevant for: Internet Explorer, Edge, Chrome, Firefox ESR, Safari 

Private browsing, inCognito, and inPrivate browsing are not supported for HR/Payroll tiles in the EBS Portal. It prevents access to the browser's file system (a.k.a as the Z" drive") which is necessary to download files, especially spreadsheets).

[ Network Administrators : To remove private browsing from Internet Explorer group policy: User Configuration > Administrative Templates > Windows Components > Internet Explorer > InPrivate > Turn off InPrivate Browsing]

Adobe Interactive Forms

Relevant for: Edge, Chrome, Firefox ESR, Safari

Several browsers do not support Adobe Reader as an add-in and therefore cannot be used with Adobe Interactive forms, listed below. Use Internet Explorer or Microsoft Edge instead.
If using MS Edge, Internet Explorer mode must be turned on.
Link Name

How do I know if I'm using this form?
Find it here...

Selections to open form
Application to Retire Tab = My Benefits
Tile = Application to Retire
N/A
Work Schedule Change Request Tab = Supervisor Tools
Tile = Work Schedule Change Request
N/A
Work Schedule Change Request Tab = Actions
Tile = Work Schedule Change Request
N/A
Support Staff Change of Status

Tab = Actions
Tile = HR Forms & Cost Redistributions

Employee Process = Change an Existing Appointment/Assignment
Employee Type = Support Staff
Support Staff
Leave of Absence or Return
Tab = Actions
Tile = HR Forms & Cost Redistributions
Employee Process = Process a Leave of Absence or Leave Return
Employee Type = Support Staff
Faculty/ Academic Staff
Leave of Absence and Return
Tab = Actions
Tile = HR Forms & Cost Redistributions
Employee Process = Process a Leave of Absence or Leave Return
Employee Type = Faculty or Academic Staff
Support Staff Reclassify Position Tab = Actions
Tile = HR Forms & Cost Redistributions
Employee Process = Reclassify a Support Staff Employee
Faculty Change of Position

Tab = Actions
Tile = HR Forms & Cost Redistributions

Employee Process = Change an Existing Appointment/Assignment
Employee Type = Faculty or Academic Staff

Accessibility

Relevant for: Edge, Chrome, Safari

Not all browsers have been tested with screen reader software.  Firefox ESR using the NVDA screen reader and Internet Explorer using the JAWS screen reader are recommended.

More details about accessibility