MSU Human Resources >> Benefits >> Prescription-drug-plan >> CVS Caremark FAQs

CVS Caremark Frequently Asked Questions (FAQs)

What are the prescription drug co-pays?

For details about the prescription drug co-pays, please click here.

What are specialty medications?

Specialty medications are used to treat chronic or rare conditions.

What is the maximum day supply I can receive for specialty medications?

You can receive up to a 34-day supply for a specialty medication and up to a 90-day supply for Rheumatoid Arthritis medications.

What is a 4-tier drug program?

A 4-tier drug program provides prescription coverage at increasing co-pay levels depending on the medication. Generic drugs are included in the first tier, formulary-brand name drugs are considered second tier, non-formulary brand name drugs make up the third tier, and biotech drugs are considered the fourth tier. If you have any questions regarding what tier a particular drug is covered, please contact CVS Caremark at 800-565-7105.

How can my physician or I find out what drugs are on the CVS Caremark Custom Drug List?

You can access this list on the CVS Caremark Website or call CVS Caremark at 800-565-7105. In addition, the MSU Health Care Pharmacy can tell you if a prescribed drug is generic, has a generic equivalent, or is a brand-name drug covered by the MSU prescription drug program.

Are diabetic supplies covered under the MSU prescription drug program?

CVS Caremark covers test strips, syringes, lancets, and insulin if you are enrolled in the Community Blue PPO health care plan.

If you are enrolled in Blue Care Network (BCN), all diabetic supplies are covered.

Are glucose monitors covered under the MSU prescription drug program?

Glucose monitors may be available at no charge through CVS Caremark.

Do I need to enroll in the prescription drug plan if I change health plans?

No. If you are enrolled in any of the MSU health plans, you will automatically be enrolled in the prescription drug plan.

Can I receive additional ID cards?

Additional ID cards can be obtained by calling CVS Caremark at 800-565-7105.

What is the difference between brand-name drugs and generic drugs?

Some prescription drugs have two names: the trademark or brand name and the chemical or generic name. By law, both brand-name drugs and generic drugs must meet the same standards for safety, purity, strength, and quality. Many prescription drugs are available in generic form. Generic drugs can save a significant amount of money, both for you and MSU. If you have any questions regarding generic drugs, call CVS Caremark Customer Service at 800-565-7105 or talk with your doctor or pharmacist.

Can I purchase long-term maintenance medications at a retail pharmacy?

You will only be able to obtain a 34-day supply and will be required to pay a co-pay for each fill.

For more information related to the Maintenance Choice Program, please view the Maintenance Choice FAQ document.

How does my child, who is a student away at college, obtain prescription drugs?

You can obtain additional CVS Caremark ID cards for your eligible children for retail pharmacy services since CVS Caremark has a nationwide network of participating retail pharmacies. Please have your child call CVS Caremark Customer Service at 800-565-7105 or access the CVS Caremark website to locate a participating pharmacy near where they live. Your children can also use the mail service by obtaining a mail service kit and following the instructions. Mail service kits can be obtained from CVS Caremark Customer Service or by contacting MSU Human Resources at 517-353-4434, 800-353-4434 (toll-free), or by emailing SolutionsCenter@hr.msu.edu .

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