Introduction to Process Mapping

Learners will gain the knowledge and skills needed to confidently begin their process improvement journey.

Specifically, learners in this course will be able to:

  • Define key process improvement terminology
  • Identify common elements of process maps
  • Reduce barriers to success by adopting best practices
  • Create a process map

Date

Next session dates will be available soon.

Time

9:00 a.m. to Noon

Presenter(s)

Kelly Feister, MSU Infrastructure Planning and Facilities, Building Performance Services
Danielle Hook, MSU Human Resources, Organization and Professional Development

Investment

$65

Locations

MSU HR building, 1407 S. Harrison Road in East Lansing, Suite 10*

 

*MSU HR Organization and Professional Development follows all applicable state and public health guidance and university-wide directives. If deemed necessary or advisable, course locations and formats are subject to change. In the event of a change, notice will be communicated via email.