Crucial Conversations® for Mastering Dialogue

High performing individuals and organizations know how to hold crucial conversations — where emotions are strong, opinions vary, and the stakes are high. Learn powerful skills to help you speak up quickly, directly and effectively when it matters most, including moments of disagreement, risk or change.    

This program teaches techniques that allow you to make room for different opinions and perspectives, find mutual respect and common purpose, and dialogue openly. With these skills, you’ll not only work with others more effectively, but you can also help foster psychological safety and inclusion.  

Employees may use available educational assistance funds to pay for this program.


Two-session course:

Wednesday, March 13, AND Thursday, March 14, 2024 (in-person)


8:30 a.m. to 4:30 p.m.


Kathie Elliott,  MSU Human Resources, Organization and Professional Development




MSU HR building, 1407 S. Harrison Road in East Lansing, Suite 10*

*MSU HR Organization and Professional Development follows all applicable state and public health guidance and university-wide directives. If deemed necessary or advisable, course locations and formats are subject to change. In the event of a change, notice will be communicated via email.