Introduction to Process Mapping
Learners will gain the knowledge and skills needed to confidently begin their process improvement journey.
Specifically, learners in this course will be able to:
- Define key process improvement terminology
- Identify common elements of process maps
- Reduce barriers to success by adopting best practices
- Create a process map
Date
Wednesday, April 3, 2024 (in-person)
Time
9:00 a.m. to Noon
Presenter(s)
Kelly Feister, MSU Infrastructure Planning and Facilities, Building Performance Services
Danielle Hook, MSU Human Resources, Organization and Professional Development
Investment
$65
Locations
MSU HR building, 1407 S. Harrison Road in East Lansing, Suite 10*
*MSU HR Organization and Professional Development follows all applicable state and public health guidance and university-wide directives. If deemed necessary or advisable, course locations and formats are subject to change. In the event of a change, notice will be communicated via email.