Introduction to Process Mapping
Learners will gain the knowledge and skills needed to confidently begin their process improvement journey.
Specifically, learners in this course will be able to:
- Define key process improvement terminology
- Identify common elements of process maps
- Reduce barriers to success by adopting best practices
- Create a process map
Date
Wednesday, October 4, 2023 (virtual session)
Time
9:00 a.m. to Noon
Presenter(s)
Kelly Feister, MSU Infrastructure Planning and Facilities, Building Performance Services
Danielle Hook, MSU Human Resources, Organization and Professional Development
Investment
$65 (in-person session)*
$60 (virtual session)
Locations
In person session: Zoom
Virtual session: MSU HR building, 1407 S. Harrison Road in East Lansing, Suite 10*
*MSU HR Organization and Professional Development follows all applicable state and public health guidance and university-wide directives. If deemed necessary or advisable to refrain from in-person learning, this course will instead be hosted in a virtual format.