Facilitating Process Improvement

Participants will:

  • Identify leading process improvement frameworks
  • Develop a project plan using RAPID methodology
  • Adopt facilitation best practices
  • Identify key elements of project success


Thursday, June 9, 2022


1:30 to 3:30 p.m.


Kelly Feister, MSU Infrastructure Planning and Facilities, Building Performance Services
Danielle Hook, MSU Human Resources, Organization and Professional Development




1407 S. Harrison Road, Suite 10*

*MSU HR Organization and Professional Development follows all applicable state and public health guidance and university-wide directives. If deemed necessary or advisable to refrain from in-person learning, this course will instead be hosted in a virtual format.