MSU Human Resources >> Pageuphelp >> Accessibility >> PageUp Applicant Tracking Accessibility Help


Pageup Accessibility statement

Careers @ MSU is provided by a third party. MSU is committed to working with the vendor to improve accessibility for applicants. Below is practical information for using Careers @ MSU.

Applicants who identify as a person with a disability may contact the Resource Center for Persons with Disabilities (RCPD) to request a reasonable accommodation during the application and/or interview process.

Product Assessment

Careers @ MSU and the applications for positions have been reviewed for color contrast, keyboard navigation, and use with screen readers. Here are notes about the assessed screen reader and browser combinations:

  1. If you use a screen reader, we recommend NVDA screen reader from NVaccess.org, using the Firefox ESR browser from Mozilla.
  2. The following combinations were not assessed, but may work fine:
    1. NVDA with Internet Explorer or Chrome
    2. JAWS with Firefox ESR or Chrome
  3. Minor issues were found using the JAWS screen reader from Freedom Scientific, in combination with the Internet Explorer 11 browser from Microsoft. (Note: When using JAWS, it may be necessary to turn off the Virtual PC cursor using the Insert and Z keys.)

I Need Assistance Using this System

If you experience a disability that prevents you from using the Careers @ MSU site, follow these steps to get assistance. These steps are only an alternative for people requiring accommodation. There are two sets of steps:

Also, see the “Tips for Getting Through Known Issues” later in this statement.

Requesting Accommodation

The HR Solutions Center is open Monday through Friday, 8 a.m. to 5 p.m., excluding university holidays.

Phone: 517-353-4434 or 800-353-4434

Email: SolutionsCenter@hr.msu.edu

In Person: Nisbet Building, Suite 110, 1407 S Harrison Rd., East Lansing, MI 48823

I can’t find positions to apply to:

If you are unable to browse the list of openings:

  1. Send an email to the MSU HR Solutions Center.
  2. In the email, provide the following information.
    1. The type of work for which you want to apply.
    2. A resume including educational and employment history.
    3. Any other documents you think may be required for the type of work you desire (such as cover letter, references, writing sample, etc.)
  3. You will be contacted either as a confirmation or to request any additional information needed.

In some cases, the HR Solutions Center may refer applicants to the Resource Center for Persons with Disabilities for support with assistive technologies or to discuss reasonable accommodation options.

I know which position, but cannot apply:

If you wish to apply to a specific posting:

  1. By the deadline for the application, send an email to the MSU HR Solutions Center .
  2. In the email, provide the following information:
    1. Indicate the Job Number (Job No.) for which you want to apply.
    2. Attach any documents indicated by the posting (such as resume, cover letter, references, etc.)
  3. You will be contacted either as a confirmation or to request any additional information needed.

In some cases, the HR Solutions Center may refer applicants to the Resource Center for Persons with Disabilities for support with assistive technologies or to discuss reasonable accommodation options.

The above constitutes the Equally Effective Alternative Access Plan (EEAAP) for Careers @ MSU.

Tips for Getting Through Known Issues

There are a number of issues MSU and the vendor are addressing. Below are tips to help you through the system.

List of Jobs: Table of Jobs

The list of jobs is structured in a table. Each opening has two rows of the table. The first row spans all columns and contains the position name, which is a link to more details. The cells of the second row contain some basic information about the posting.

Logging In

When creating your password, there is a field indicating password strength. Switch to Browse Mode and down arrow to read the Strength of the chosen password.

Applying to Positions: New Window or Tab

The “Apply Now” button will open the application in a new tab or window. As you progress through the application, remember that tab or window is still open for reference.

Applying to Positions: Document Uploads

Uploading a document causes the screen to refresh, and returns the focus to the top of the page. Failing to answer a question or answering one incorrectly also causes the screen to refresh and the focus to return to the top; error messages are presented.

Documents can also be uploaded from Google Docs. The navigation of that pop-up box can be challenging but is beyond the ability of MSU or our vendor to address.

Using Dropdowns/Combo Boxes

When using JAWS in combination with Internet Explorer, Combo Boxes will read as editable fields. JAWS, by default, uses a virtual PC cursor, which causes the screen reader to jump out of forms mode, which is not desirable when completing a form. Turning off the virtual cursor using the Insert and Z key at the same time allows the arrows keys to navigate the field so you can make a selection.

Application Submitted

After submitting the application, the system takes you to your personal Home page. It will automatically go to any incomplete applications, jumping past header information. If you don’t have any incomplete applications, the focus goes to your first completed application.

Additional Help

If you have questions about accessibility not related to applying to positions, please contact us by email at: Human Resources Accessibility Team.

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