elevateu faqs

All benefit-eligible faculty, academic staff and support staff have access to elevateU.

Approach this like any other class, book or video. Have a conversation with your supervisor about the best way to handle professional development efforts. Looking up something in a book or watching a 5 minute video doesn’t take much time and might help you do your job better. If you plan to take a longer class, check with your supervisor about time, unit coverage, etc, just as you would if going to an instructor led class off site.

Access elevateU via this direct link or login to the EBS Portal using your MSU NetID and password. Click on My Career and Training in the top navigation, and then select the elevateU tile to launch the application in a new window.

You can find a Certificate of Completion for any couses you complete and pass the exam at 75% or better. To find the certificates, go to the homepage and click on Learning Transcript on the left sidebar. From there you can set filters to see only completed classes. Click on Actions, and View Certificate.

Use search box located at the top of the elevateU page. 

The search engine ranks all search results not only by the number of occurrences of the search term, but also by their location. Results found in titles and headings are given greater weight than occurrences in the body of the text. Not only are search results listed in relevant order, but sections and topics within each course, book, or simulation are also relevancy ranked. You may specify words or phrases alone (phrases are words enclosed in quotation marks) or grouped in Boolean combinations (Boolean operators are AND, OR, NOT). The search engine is not case sensitive.

In the top navigation there is a tab labeled My Development Plan. When you view the description of a resource (course, video, book, etc.), click on the three dots next to the Launch button to add the resource to your development plan. To organize your finds, you can create folders and label them as you see fit.

Online learning provides a convenient professional development option that actually takes less time away from work than going off site to an instructor led class. Discuss with your staff any parameters you have regarding usage. For instance, you might want to have staff schedule time and clear it with you if taking an hour long class. This informs you of what they are working on and allows planning for coverage in the unit. You can also ask to see a certificate of completion for any courses taken. As always, the bottom line is whether or not the person is getting their work done and developing professionally. If they frequent online learning to expand their skills and are still completing their work on time, it is a win-win.
Community is an optional social network for those using elevateU. It allows you to share information about resources that you find valuable and find colleagues who have similar interests to see what books and courses they recommend.
There are courses, simulations, videos, books and more.
elevateU  is a great supplement to instructor led training and other tools. It is accessible 24/7 and the resources vary in the length of time they take to complete. You can stop a course at any time and it will be bookmarked for you, you can go back and look at something again as often as you’d like, and there are written materials to support your learning. elevateU provides a flexible alternative to meet your development needs in a practical way.
Audio versions of complete books are not available, but you can access audio versions of many Executive Book Summaries.

Yes! Mobile learning is now available for elevateU. Resources can be accessed anywhere, anytime using the Skillsoft Learning App for Android and iOS devices. Featured content is based on your chosen areas of interest, and you can bookmark and organize your favorite content through the “My Favorites” tab. Note, you cannot take tests on your mobile app; therefore, to get a completion on a class you must go back to the class on your PC or laptop to take the test and finalize the class.

To download the Skillsoft Learning App:
1. Search for “Skillsoft Learning App” in your phone/tablet’s app store;
2. Download and open the app;
3. Under Skillport Name, enter “elevateU” as the sitename; and
4. Enter your MSU NetID and password.

Click on My Profile in the top right corner of the homepage. Select Notifications from the left sidebar. You can determine which notifications you'd like to receive when new titles are added to elevateU.
Yes! Running elevateU on a Mac requires 3 things: the latest Java software installed, the latest Adobe Flash software installed, and an updated version of Safari.
Run a systems check at  http://browser.skillport.com/bh/default.asp  
You will need to enter your email address to get a response.
Occasionally, having other applications open on the desktop can affect course performance. It is recommended that you close all non-essential applications when playing courses.
Do you use McAfee VirusScan Version 4.x or higher, and do you use VShield with Download Scan set to Scan All Files? This has been found to slow the download of the Java Applet when starting the course. You can set VShield's Download Scan setting to Scan Program Files Only instead of Scan All Files.
Be sure that your pop-up blocker is turned off when using this site. If you are on FireFox and your Java has been updated, look next to the URL for an icon that looks like a lego block. Click this and it will allow you to authorize the use of Java. Additional troubleshooting information is available at https://documentation.skillsoft.com/en_us/support/#topics/support_for_learners/troubleshooting_issues/spt_course_launch.htm.
There are options for email, telephone and live chat support directly from Skillsoft (the elevateU vendor) at this link:  http://support.skillsoft.com/ . You may also be able to get help from your unit IT professional if you need updates, such as Java.