COVID-19 FAQs for Participants and Beneficiaries

The Department of Labor (DOL) has issued Frequently Asked Questions (FAQs) to help employee benefit plan participants, beneficiaries and employers impacted by the COVID-19 outbreak understand their rights and responsibilities. In general the FAQs provide information on:

  • certain time frames affecting a participant’s right to health care coverage, portability, and continuation of group health plan coverage under COBRA after employment ends;
  • information to extend the time for plan participants to file or perfect benefit claims or appeals of denied claims;
  • the time for plan officials to furnish benefit statements, annual funding notices, and other notices and disclosures required by the Employee Retirement Income Security Act (ERISA).

In addition, during the COVD-19 emergency period only which began March 1 and ends 60 days after the period officially ends, changes to health, dental and health care and dependent care flexible spending accounts is allowed even if unrelated to a qualified life event. 

Access the FAQs here.


Contact the Solutions Center at 517-353-4434 or with questions or to obtain a paper form to make a change.