EBS PORTAL UPDATES

The EBS Portal received a technical update in December 2020. Some issues resulted in very specific cases.

Safari not Showing Part of Screen

(for Pay Change or Cost Redistribution)

Problem:

New Distribution or Base Pay tab's content does not show.

When does it happen:

  • Using Safari browser on Mac
  • Initiating pay change or cost redistribution
  • Managing an hourly employee

Action to take:

If the New Distribution or Base Pay tab is not showing, Safari users can make it reappear by resizing the work area as shown below. Make sure your browser zoom is set to 100%.

Screenshot of how to adjust work area of Pay Change or Cost Redistribution 

Internet Explorer & 12 Sessions

Problem:

You receive the message "We're Sorry! Only 12 Sessions are Allowed!" Internet Explorer is forgetting that you left certain screens until you log off.

When does it happen:

  • Using Internet Explorer
  • Having been through over 12 different transactions

Action to take:

If you see this message, simply log off, then log back in again.