MSU Human Resources >> Benefits >> Healthcare >> Teladoc Medical Experts

Best Doctors/teladoc medical experts for Expert Second medical Opinions

MSU’s expert second opinion medical services vendor, Best Doctors, is transitioning to Teladoc Medical Experts. You may be familiar with Teladoc as one of MSU’s online medical care service provider. Starting immediately, you will begin to see co-branding between Best Doctors and Teladoc. The Best Doctors website and phone number will still be live throughout 2021; if you call the Best Doctors phone number, a customer representative will help you navigate to the new Teladoc Medical Experts contact information.

What is Best Doctors/Teladoc Medical Experts?
Best Doctors/Teladoc Medical Experts gives benefits-eligible MSU employees and retirees expert second medical opinions and access to coaching and online educational tools. If you're facing a serious diagnosis or recommendations for medical care such as surgery, chemotherapy, radiation or other treatment options, Best Doctors/Teladoc Medical Experts can help. Have your medical diagnosis, treatment plan and medical questions reviewed and answered by world-renowned medical experts at no cost to you. As a result, you'll be sure you have the right information, the right diagnosis and the right treatment.

How Does it Work?
Visit the Best Doctors/Teladoc Medical Experts website and click "Create a Profile" to register. You then have the option to use the following services:

  1. Expert Opinion: Have a physician conduct an in-depth review of your medical case and receive expert advice about medical treatment options. 
  2. Find a Specialist: Get help finding a specialist near you.
  3. Treatment Decision Support: You have access to coaching and interactive, online educational tools that offer in-depth and easy-to-follow information about your specific medical condition. Use these tools to help you make more educated, confident decisions about your health.
  4. Medical Records eSummary: With your permission, you have the option to allow Best Doctors/Teladoc Medical Experts to collect and organize your medical records for you and provide them on a USB drive. You will also receive a personal Health Alert Summary based on the records collected, giving you a total snapshot of your medical wellness.

Watch a video about how Best Doctors/Teladoc Medical Experts can help you below.

Video for what Best Doctors offers

Questions About Best Doctors/Teladoc Medical Experts?
Contact Best Doctors/Teladoc Medical Experts directly using the information  below: