• Employs a leadership style based on assessing the needs of individuals;
• Addresses individual needs through coaching and teaching to improve learning and enhance performance;
• Provides productive feedback to employees, co-workers and upper management in a timely, direct and supportive manner;
• Coaches others on how to anticipate, define and solve problems;
• Openly shares information and resources;
• Evaluates performance regularly, accurately and fairly;
• Monitors staff work and follows-up appropriately;
• Deals with performance problems directly, fairly, and in a timely manner, providing current, complete and practical positive or corrective feedback.

• Provides information and resources so staff can function independently;
• Enables staff to take appropriate risks;
• Encourages and promotes decision making and accountability at all levels;
• Organizes and structures work for others in a manner that encourages ownership and accountability.

• Creates a high performance work environment where others pull together to complete tasks;
• Encourages team members to discover the best ways to perform their jobs effectively;
• Actively promotes functional as well as cross-functional teams;
• Empowers teams to achieve goals by providing resources, training, responsibility and authority;
• Holds teams accountable for performance;
• Shares successes with team members;
• Monitors and evaluates team success and difficulty, and provides productive feedback.

• Provides information, tools, resources, and opportunities to help others improve their abilities;
• Helps employees identify areas for development;
• Supports appropriate employee development opportunities;
• Gives people challenging assignments to develop their capabilities;
• Promotes systems and processes that encourage and reward the development of people at all levels of the organization.

• Helps employees quickly and effectively understand and adjust to new roles, challenges and changes in the University environment and in their jobs;
• Stays up-to-date on key trends, and opportunities;
• Initiates change instead of reacting to external pressures for change;
• Makes sure technical/functional decisions are based on department priorities;
• Uses available resources (people, funds, time, material, support) and coordinates/manages these components, including those outside the organization.

Indicator Statements

Understands Diversity Issues and Creates Supportive Environment for Diverse Employees

• Actively supports the development of others regardless of differences;
• Respects the talent and unique contributions of every individual, culture and ethnic group to increase effectiveness of the unit;
• Influences the culture in ways that value and support diversity.